Shipping policy

Welcome to ZAAMS | Exquisite Furniture ("we," "us," or "our"). This Shipping Policy outlines the terms and conditions related to the shipping and delivery of products purchased through our online furniture store ("Services"). By making a purchase, you agree to comply with the terms outlined below.

  1. Processing and Delivery:
  • We strive to process the order on the same day, as our products are handcrafted and made-to-order basis we ship orders within 10-14 business days from the date of purchase depending on the intricate product you choose.
  • Delivery times may vary based on your location, and external factors beyond our control (e.g., weather, carrier delays).
  • You will receive a confirmation email with tracking information once your order has been shipped.
  1. Shipping Methods:
  • We offer only standard shipping method. 
  • We reserve the right to use different shipping carriers based on factors such as destination, package size, and weight.
  1. Shipping Costs:
  • All are products come with FREE DELIVERY
  • Any applicable customs duties, taxes, or import fees are the responsibility of the recipient and are not included in the shipping charges.
  1. Address Accuracy:
  • It is your responsibility to provide accurate and complete shipping information during the checkout process.
  • We are not responsible for delayed or undelivered shipments due to incorrect or incomplete addresses provided by the customer.
  1. Tracking Your Order:
  • Once your order is shipped, you will receive a tracking number via email, allowing you to monitor the status and estimated delivery date of your package.
  • Please note that tracking information may take some time to update after the package is handed over to the carrier.
  1. Shipping Restrictions:
  • We currently ship to India. If your location is not listed, we apologize for any inconvenience and appreciate your interest.
  1. Damaged or Lost Shipments:
  • In the event that your package arrives damaged, please contact us within 7 business days of receiving it. We may require photos of the damaged items and packaging for our records.
  • If a package is lost in transit, we will work with the shipping carrier to investigate the issue and resolve it as quickly as possible.
  1. Change of Shipping Address:
  • If you need to change the shipping address after placing an order, please contact us as soon as possible. We will do our best to accommodate your request if the order has not yet been shipped.
  1. Contact Us:

If you have any questions or concerns regarding our Shipping Policy, please contact us at ali@zaams.in or +91-728 3886023

By making a purchase through our Services, you agree to the terms of this Shipping Policy. Please review it regularly for updates.

ZAAMS | Exquisite Furniture